Privacy Policy

1. Introduction

Welcome to Ammos. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our app and tell you about your privacy rights.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: First name, last name, username.
• Contact Data: Email address, telephone numbers (for WhatsApp updates), and delivery city/region.
• Financial Data: Digital wallet balances and transfer receipts (e.g., FastPay, ZainCash, FIB) for top-up verification.
• Transaction Data: Details about payments and packages you have requested through us.

3. How We Use Your Data

We will only use your personal data for the following purposes:

• To process and deliver your requested packages.
• To manage your Ammos Digital Wallet balance.
• To send you tracking updates and status alerts via the App or WhatsApp.
• To comply with international shipping and customs regulations.

4. Data Deletion & Account Removal

You have the right to request the deletion of your account at any time. You can do this directly within the mobile application by navigating to Settings > Delete Account. Upon deletion, your active profile will be deactivated, though we may retain certain financial transaction records as required by law for accounting purposes.

5. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact our support team through the WhatsApp link provided in the mobile app.